In addition to conventional payments by mail or in person, payment may be made securely online with E-Check or Credit and Debit Card. In addition, automated monthly payments may be made by signing up for Hawaiiana's SurePay service.

Find an online method that works best for you

SurePay Automated Payments

SurePay is a convenient automated payment program that allows maintenance fees to be deducted directly from your bank account each month.

Fill Out an Application Online
Download the printable version

Credit/Debit Card Payment

Credit / debit cards are subject to a convenience fee which is 3% of the payment.

Make a Credit/Debit Payment


E-check payments are deducted from your checking or savings account and are subject to a $3 convenience fee.

Make an E-Check payment

Lost your coupon book?

Contact us or apply for a new copy online

Fill Out The Form

Interested in paperless eStatements?

Find out if you’re eligible for online paperless eStatements

eStatement Communities

Need to change your address?

Fill out a change of address form online

Change Address

Need to cancel your SurePay?

Cancel your SurePay automatic fee deductions here

SurePay Cancellation Form

We also accept conventional payment methods

Lockbox Payment

Payments may be mailed to Hawaiiana's Lockbox. Just enclose your check with your coupon or statement in the payment envelope provided by Hawaiiana. If you do not have a coupon or statement, please call our office at (808) 593-9100 and ask to speak to the assigned accountant for your association.

Payment Window

Payments may be made in person on the first floor of Hawaiiana's Honolulu Office, where they are received by an authorized Cash Receipts Clerk. Our payment window is located at:

Hawaiiana Management Company, Ltd.
Pacific Park Plaza-Ground Floor
711 Kapiolani Blvd., Suite 150
Honolulu, Hawaii 96813

8am–5pm, Monday - Friday, except Holidays.
Payments will be accepted only during open business hours.
We are sorry, parking validation is not available.

Need some extra help?

Still have questions about submitting payments or handling fees?

Search FAQs

Need to contact your Account Manager/Management Executive?

Find Your Property

Have specific questions about your account? Contact an Accounting Specialist directly.

(808) 440-5530

Find Your Property