PHYLLIS OKADA KACHER, CPM®, (R)
Senior Vice President, Marketing & Business Development

Kevin Hall serves as Vice President, Management Information Systems, overseeing all aspects of Hawaiiana’s information and technology systems. Hall is widely regarded by industry leaders as one of the most talented IT executives in property management. With over 23 years of experience in the IT field as it relates to property management, Hall returned to Hawaiiana in December, 2005 after a 10-year hiatus, during which he served Chaney Brooks & Company as Vice President of Information Services.  During his first tenure, from 1982 until 1995, Hall launched significant IT initiatives which helped Hawaiiana become the industry leader it is today.

BRUCE A. HOWE, JD, PCAM®
Vice President, Training & Program Management

Bruce Howe joined Hawaiiana in 1992 as property manager and quickly advanced to Senior Property Manager, Program Manager, and most recently, Vice President, Project Management.  Mr. Howe has vast experience in the development, management and leasing of both commercial and residential real estate. He served as an attorney for the developers of Georgetown, Georgia's first master-planned development comprised of 1,600 acres. Mr. Howe has served as business law instructor at the Hawaii Pacific University and macroeconomics instructor at Saint Ambrose University in Davenport, Iowa.  Howe graduated with a Bachelor of Arts in Marketing from the University of Iowa, and received his Juris Doctorate with Cum Laude honors from the University of Georgia School of Law. He is active in the Hawaii Chapter of the Community Associations Institute (CAI) and has served as seminar panelist on a wide range of property management topics. Mr. Howe was awarded a PCAM® (Professional Community Association Manager) designation in 1995 and is a member of CAI's Legislative Action Committee championing legislation benefiting community associations statewide.

ED KAYA
Vice President of Financial Services, Controller

Kaya joined Hawaiiana as Controller in 1996, bringing over 15 years of professional experience in accounting, finance and business. Under his leadership, Hawaiiana’s accounting department has contributed greatly to the continued growth of the company, which now provides financial reporting for over 500 associations, representing over $130 million in AOAO reserve and operating funds. In addition, his reorganization of Hawaiiana’s accounting department has increased the level of service provided to each of our clients, resulting in commendations from board members, resident managers and property managers alike. A graduate of the University of Hawaii with a Masters’ Degree in Education, Kaya has also passed examinations by the American Institute of Certified Public Accountants. Previous to working for Hawaiiana, Kaya held the position of Director of Financial Planning and Analysis for “big five” Hawaii corporation C. Brewer and Co., Ltd., where he was responsible for the overall financial planning, reporting and analysis of the business.

STEVE PHERIGO, CMCA®, AMS®, PCAM®
Vice President

Steve Pherigo joined Hawaiiana in 2001 as a Management Executive and was promoted to Senior Management Executive and Team Leader in 2003, to Director of Training in 2004, then most recently to Vice President.  Mr. Pherigo is responsible for training Management Executives and coordinates the production of seminars for Resident Managers and Board members. Mr. Pherigo holds the prestigious Professional Community Association Manager (PCAM®) designation from the Community Associations Institute (CAI).  He is the newsletter editor for the organization’s Hawaii Chapter, and has served as guest speaker and panel member for seminars and workshops hosted by CAI and Hawaiiana.  In recognition of his numerous contributions, Mr. Pherigo received the CAI Hawaii Chapter Appreciation Award in 2003.  Mr. Pherigo has over 20 years experience in management of construction, operations and community associations, and has supervised multi-million dollar resort and condominium projects in numerous states and countries. He holds Bachelor’s Degrees in both History and English from the University of Oklahoma.

ED ROBINSON, PCAM®, LSM®
Vice President, Development Group

CHARLA TREVENEN
Vice President, Administration

Ms. Trevenen joined Hawaiiana in 1981 and is responsible for directing all administrative matters including annual meeting owner meeting registration and voting procedures, the Office Services and administrative support departments, and the transition of new accounts.  Her background encompasses a wide variety of areas in condominium related industries, and her stable leadership has contributed greatly to the low turnover of administrative staff, which averages over eight years of service. For over 27 years, Ms. Trevenen has successfully transitioned Hawaiiana’s 575+ property management accounts, including the 2,900-unit Waikele Community Association and the 8,000-unit Ewa By Gentry Community Association.

ALLEN WILSON, CMCA®
Vice President

Allen Wilson joined Hawaiiana in 1999 from Chaney Brooks & Co. as Management Executive. He was promoted to Senior Management Executive, then to Director of Property Management, prior to becoming Vice President in 2010. Included in his duties is the oversight of operations in Hawaiiana’s Kona office. Wilson has over 30 years of experience in property management and related fields, and is well versed in mortgage lending and investment brokerage, as a former President and CEO of a brokerage firm in his native New Hampshire. In addition, Wilson’s love for politics and public service led him to serve for two terms in the House of Representatives for that state. Wilson is a graduate of the University of Massachusetts, Amherst, and received his Masters degree in Public Administration from the University of New Hampshire.

ALBERT PATTISON
Executive Vice President
Hawaiiana Group Incorporated

Albert "Al" Pattison has over 35 years of experience as a human resource professional in Hawaii. He comes to Hawaiiana from Aloha Airlines, where his most recent position was Senior Vice President, Human Resources & Administration. In addition, he served as Assistant Corporate Secretary for the company. Mr. Pattison began at Aloha in 1985 as Director, Industrial Relations. Prior to that, he worked for Hawaiian Airlines in the same capacity, from 1973 to 1985. Mr. Pattison has a BA and BS in Sociology from the University of Hawaii, and has been involved in numerous professional associations and not for profit associations in Hawaii over the years, including Maryknoll School, Aloha Airlines Federal Credit Union, the Multiple Sclerosis Society and Helping Hands Hawaii.

EMORY BUSH, CMCA®
Chairman of the Board
Hawaiiana Management Company, Ltd.

Directors & Department Heads:

SUSAN D. GREGG, CMCA, PCAM
Director, Hawaii Island Operations

Susan Gregg recently joined Hawaiiana as Director, Hawaii Island Operations, and brings 23 years of property management experience. Susan served 14 years with Certified Management, where she was Senior Regional Vice President of its Kona Office. She holds the designations of Certified Manager of Community Associations (CMCA®) and Professional Community Association Manager (PCAM®), and is winner of the Aaron Chaney "Property Manager of the Year" award, recognizing her industry achievements. Hawaiiana manages over 20 premier community associations on the Island of Hawaii, representing some of the county’s most prominent real estate, including Luala’i at Parker Ranch, Hali’i Kai at Waikoloa, Mauna Lani Resort, Kulalani at Mauna Lani, Hilo’s Bayshore Towers, The Heights on Hualalai and Ali’i Cove. 

PAUL JOHNSON
Director, Maui Operations

Paul Johnson serves as Management Executive and Director of Hawaiiana’s Maui operations, which currently provides management services for approximately 50 properties on Maui, Lanai and Molokai. Mr. Johnson, a former Aircraft Avionics Specialist in the U.S. Air Force, joined Hawaiiana in 2004. Prior to working in the property management field, Johnson spent over 30 years in sales and technical support for both Xerox Corporation and Digital Equipment Corporation. He oversees a staff of six Management Executives and three administrative assistants from Hawaiiana’s Kahului, Maui office. 

Sunshine Ruiz, a Kauai native, has managed condominiums, an industrial park, and homeowner associations during her ten year career in the association management industry – all with a 100% client retention ratio. Prior to joining Hawaiiana Management Company, Ltd., she worked for Certified Management Inc. for five years, earning the position of Vice President of Kauai Operations. She also spent five years with Chaney Brooks & Co.  In January 2007, an appreciative association honored Ms. Ruiz’s accomplishments by dedicating their community park as “Sunshine Park”. Ms. Ruiz has earned her CMCA® (Certified Manager of Community Associations) and AMS® (Association Manager Specialist), and has completed all course work for the prestigious PCAM® (Professional Community Association Manager), the highest designation conveyed by the Community Associations Institute.